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Syed Mahiyan

Business Analyst | Product & Technology | Digital Solutions Specialist

Syed Mahiyan is a business analyst and product professional with experience translating business needs into practical, technology-enabled solutions. His background spans product management, business analysis, workflow redesign, requirements development, user acceptance testing, and AI-enabled product development across software, energy, financial services, and data-driven environments.

Mahiyan has worked closely with business stakeholders, product teams, designers, and developers to understand operational challenges, define requirements, improve workflows, and ensure technology solutions align with how organizations and users actually work. His experience includes supporting the development of enterprise platforms, redesigning legacy processes, implementing AI-enabled tools, and using structured testing and validation to improve solution quality and adoption.

Key Strengths include:

  • Business & Requirements Analysis: Translating stakeholder needs, operational challenges, and user requirements into clear functional requirements, user stories, and prioritized solutions.
  • Process & Workflow Improvement: Analyzing existing workflows, identifying friction and inefficiencies, and helping redesign processes through technology and automation.
  • Product & Digital Solutions: Supporting product discovery, MVP development, feature prioritization, prototyping, and cross-functional delivery of digital products and AI-enabled solutions.
  • UAT & Solution Validation: Developing and coordinating user acceptance testing, regression testing, and stakeholder validation to ensure delivered solutions meet operational and business requirements.

Mahiyan supports ICG at the intersection of business operations, product development, and technology enablement. His ability to translate business challenges into structured requirements and work across stakeholders and technical teams strengthens ICG’s ability to help clients move from identified needs to practical, technology-enabled solutions.