Strategic Advisory Board Member

Workflow Automation | Project Management Systems | Governance, Risk & Efficiency Strategy

Tammy Ramos is a seasoned operations and project management professional with deep expertise in workflow automation, Smartsheet architecture, and governance frameworks that help organizations operate with clarity, control, and efficiency. She brings a proven record of designing systems that streamline processes, reduce operational risk, and enable compliance across complex, multi-stakeholder environments.

At her core, Tammy specializes in transforming fragmented processes into scalable, automated workflows that align with governance and efficiency objectives. Her work integrates regulatory requirements, risk management practices, and operational priorities into cohesive frameworks—giving leadership the visibility to make smarter decisions while reducing bottlenecks and execution gaps.

Her strengths include:

• Workflow Automation & Smartsheet Architecture – Designing scalable frameworks, dashboards, and control systems to optimize operations.
• Governance, Risk & Efficiency Strategy – Embedding governance structures, compliance standards, and risk-mitigation workflows into day-to-day operations.
• Project Governance & Systems Integration – Aligning technology, processes, and people to support organizational goals.
• Operational Efficiency – Driving measurable improvements through automation, reporting, and data-driven insights.

Tammy provides advisory-level insight into workflow automation, governance, and operational risk strategy. She contributes to client engagements by shaping system design and efficiency frameworks at the strategic level, while also offering targeted expertise when deeper involvement is needed. Tammy’s ability to blend hands-on systems knowledge with strategic foresight strengthens ICG’s mission to deliver technology-enabled, operationally sound solutions for clients across industries.